Sales Flair Cookie Policy
Last Updated: 02.07.2025
1. Introduction
This Cookie Policy explains what cookies are, how Sales Flair Limited ("Company," "we," "us," or "our") uses them on the Sales Flair platform (the "Service"), and the choices you have regarding their use. This policy is an integral part of our overall commitment to transparency and should be read in conjunction with our Terms and Conditions and our Privacy Policy.
2. What Are Cookies & Local Storage?
Cookies are small text files placed on your device to help websites work efficiently. We also use a related technology called Local Storage. Unlike cookies, data in Local Storage is stored securely on your device and is not automatically sent to our servers. We use this to save your work-in-progress (like your simulation notes) so you don't lose them if you accidentally close your browser.
3. How We Use Cookies
We use cookies for several essential purposes: to enable the core functionality of our Service, to help us understand how our Service is used so we can improve it, and to ensure the security of your account and our platform. We do not use cookies for targeted advertising. We classify the cookies we use into the categories below.
4. Types of Cookies We Use
4.1. Strictly Necessary Cookies
These cookies are essential for you to browse the Service and use its features, such as accessing secure areas of the site. Without these cookies, services like logging into your account cannot be provided. Because they are essential for the operation of the Service, these cookies do not require your consent and cannot be switched off in our systems.
- Sales Flair Session Cookies: These are first-party cookies that we set. Their sole purpose is to maintain your login state as you navigate through our Service. For example, they ensure you don't have to log in again on every single page you visit during a session.
- Firebase Authentication Cookies: These cookies are set by Google, our authentication provider. They are critical for securely managing your identity, verifying your login status, and protecting your account from unauthorized access.
4.2. Performance Cookies (Analytics Cookies)
These cookies collect information about how you use our Service, for instance, which pages you go to most often and if you get error messages from web pages. The information these cookies collect is aggregated and therefore completely anonymous. It is only used to improve how the Service works.
- Google Analytics Cookies: We use these cookies to count visits and traffic sources so we can measure and improve the performance of our Service. They help us to know which pages are the most and least popular and see how visitors move around the site.
- Consent Required: We will only place these cookies on your device if you give us your explicit consent via our cookie consent banner. If you do not consent, we will not use these cookies to track your session.
4.3. Third-Party Cookies
These are cookies that are set by a domain other than the one you are visiting. When you use our Service, you may encounter content from third parties that set their own cookies.
- Paddle Cookies: When you decide to purchase a paid subscription and click an "Upgrade" button, you are directed to the checkout pages of our Merchant of Record, Paddle. Paddle uses its own cookies on its domain to facilitate secure payment processing and for fraud prevention. We do not control the setting of these cookies. To understand how Paddle uses cookies, you should review their own cookie and privacy policies.
5. Your Choices and How to Manage Cookies
You have several options to control or limit how we and our partners use cookies.
- Our Cookie Consent Banner: When you first visit our Service, you will be presented with a cookie consent banner. This banner allows you to accept or reject the use of non-essential cookies (i.e., our Performance Cookies). Your choice will be remembered for future visits.
- Browser Settings: Most web browsers allow some control of most cookies through the browser settings. You can set your browser to block cookies or to alert you when cookies are being sent to your device. You can find out how to manage cookies on popular browsers here:
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
- Apple Safari
- Impact of Blocking Cookies: Please be aware that if you block all cookies (including Strictly Necessary cookies) through your browser, you may not be able to access all or parts of our Service. For example, you will not be able to log in.
6. Summary of Cookies Used
| Cookie Category | Cookie Name / Provider | Purpose | Duration |
|---|---|---|---|
| Strictly Necessary | session_id (Sales Flair) | Maintains your logged-in state throughout your session. | Session |
| Strictly Necessary | __session (Google Firebase) | Securely manages your identity and authentication status. | Session |
| Strictly Necessary | cookie_consent (Local Storage) | Stores your preference to accept or decline analytics cookies so you don't see the banner again. | Persistent |
| Functionality | sf_notes_v1, sf_painpoints_v1 (Local Storage) | Saves your "Notes" and "Draft" inputs locally on your device to prevent data loss. | Persistent (until cache cleared) |
| Functionality | sf_tour_complete (Local Storage) | Remembers that you have completed the introductory product tour so it doesn't appear again. | Persistent |
| Performance | _ga, _gid (Google Analytics) | Anonymously tracks website traffic and user interaction to help us improve the service. Requires consent. | Persistent (2 years) |
| Third-Party | Paddle Cookies (Paddle.com) | Set on Paddle's domain during checkout for payment processing and fraud prevention. | Varies (as per Paddle's policy) |
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. We encourage you to periodically review this policy to stay informed about our use of cookies and related technologies.
8. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us.